Anya firmly believes that individual customer focus and relentlessly high standards are the key to delivering the best property management service. She’s supported by long-serving, dedicated staff who share her commitment to making Mulberry PM the go-to company for property management needs across Yorkshire and beyond.
Anya is a law graduate with 20 years’ experience in all aspects of the property industry. She took over the company in 2006 and successfully grew its lettings and block management portfolio. In 2020, she made the decision to specialise in property and almshouse management. Mulberry PM continues to go from strength to strength as word spreads about its excellent bespoke service, delivered by a dedicated team which Anya is very proud to lead.
Contact Anya to speak about any aspect of our service, whether you’re a current client or considering changing your property management agent. Anya is also a Regional Champion of the Almshouse Association, available to give guidance and support to almshouse trustees across Yorkshire.
With Mulberry PM you get professional care, informed advice, and attention to detail – all with a guaranteed personal touch.
Following the acquisition of Mulberry by APP Group Holdings Ltd whose other companies include Ashtons Estate Agents, Ashtons Letting & Management and Stays, Karen is working alongside the management team at Mulberry to further grow and expand the business. With over 20 years experience in residential lettings and having set up the Ashtons Letting division to become York’s leading letting agency, attention to detail and high levels of service are paramount to Karen.
Ashtons and Mulberry mirror one another in terms of core values and high client experience and I am very much looking forward to working with the Mulberry team.
Laura leads our property management team to ensure shared areas in the estates and blocks we manage are well-maintained and comply with health and safety, fire and other statutory regulations. She also makes sure all our clients are kept informed of relevant changes and that their high expectations of Mulberry PM’s service are met.
With several years’ experience of both commercial and residential property management, Laura is the main contact for new clients. She oversees handovers from current agents/developers, guiding clients through a smooth process by answering any questions and ensuring everything is covered. No two managed blocks are the same and Laura enjoys utilising her skills and know-how to deliver a bespoke, first class service at a realistic price.
Mulberry’s independence means it doesn't follow a corporate path. The staff are very close and we all agree our clients are the main focus.
Mike makes regular site visits to ensure the residential blocks we manage comply with safety regulations, are clean and in good repair. He works with management committees and contractors to see that facilities are maintained to the highest standards, addressing specific concerns as well as coordinating routine maintenance and larger projects.
It’s satisfying when I’m able to liaise with owners and contractors to resolve any problems in a quick time-scale.
Allyson is our super-efficient office manager who keeps everything running smoothly so everyone else can focus on providing great service to our clients. She also takes the strain from directors of leasehold management companies by acting as company secretary, dealing with the submissions and requirements of Companies House as well as ensuring that agreed corporate procedures are followed, and any conflicts of interest are avoided.
Trustees rely on Allyson to manage almshouse accounts on their behalf, ensuring regulatory compliance and keeping a close eye on any finance issues which may affect the service they provide.
I love the variety of the job. No two days are the same.
Chloe is new to the team and is one of our property managers, primarily looking after our Almhouses, but is involved in Block Management also. Chloes role is to maintain the physical integrity of our properties while nurturing a welcoming and supportive community for our residents.
Chloe has previously worked in different property sectors, helping her to see a solution from different angles. Combined with her knowledge and desire to help, Chloe found her home with Property Management at Mulberry.
I really enjoy problem solving and get so much satisfaction from being able to help our residents, in any way.
Sam has a strong foundation in residential management and a newfound focus on blocks. Now, transitioning to managing blocks, Sam brings a wealth of knowledge in handling common areas, shared facilities, and liaising with individuals to achieve goals.
With a detailed knowledge of inner working of buildings and systems, Sam’s focus is to ensure the smooth running of properties, and future improvements are made possible.
I enjoy working to ensure that streamlined management of properties is achieved.
Jeanie is our block management accounts maestro, who makes sure the books balance and everyone’s happy. She’s the person who invoices owners for service charges and ensures contractors are paid for their work. Jeanie, who been with us since 2011, says the best part of her job is the variety of tasks and the great team she works with.
I take pride in ensuring everyone is paid on time and that owners don’t have to worry about the maintenance of anything outside their front door.
In Finance, we work well together to ensure we support our clients, covering all areas of finance in block and almshouse management. Every day is different!
Matthew is the newest member of the Finance team here at Mulberry PM. Having previous experience for a reputable accountancy firm, he is quickly getting to grips with the ins and outs of property management. He is responsible for invoicing owners for services charges, and ensuring contractors are paid on time.
Also, Matthew is studying his AAT qualifications and aspires to be a fully qualified accountant.
In Finance, we work well together to ensure we support our clients, covering all areas of finance in block and almshouse management. Every day is different!
Tracy is our super-efficient property administrator who keeps everything running smoothly so that the team can focus on providing great service to our clients. A typical day includes inputting supplier invoices, dealing with submissions & requirements of Companies House and assisting the property managers with various tasks.
I enjoy working in the dynamic environment of block management. Every day is different
Woody inspires us all with his endless energy and positive outlook. He’s happy to act as the office therapy dog, making himself readily available for strokes and cuddles, especially if there’s a treat involved. He enjoys greeting visitors to his empire and is always keen to help tidy up after snacks by catching any crumbs.
I am the best-looking member of staff and the most loved.